GynoShift · Kaniki Pty Ltd
Support
The daily companion for men dealing with gynecomastia — available on the App Store.
Contact us
For help with the app, your account, or your subscription, email
[email protected].
We reply within 1–2 business days.
So we can help quickly, include the email you signed in with, your device
model, and what you were doing when the problem appeared. Never include
photos from the app's photo check — we don't need them and don't store them.
Common questions
- Manage or cancel your subscription — subscriptions are
billed by Apple. Open Settings → your name → Subscriptions
on your iPhone, or visit
apps.apple.com/account/subscriptions.
- Refunds — Apple handles all App Store payments and refunds at
reportaproblem.apple.com.
- Delete your account — in the app, go to
Settings → Delete account. It removes your account and its data
from our servers, no support ticket needed. If anything goes wrong, email us
and we'll do it for you.
- Sign-in trouble — the app signs in with Apple or Google.
Make sure you pick the same provider you first signed up with; if you're
stuck, email us from the address on the account.
- Photos — a photo you submit to the photo check is analysed
and then deleted. It is never stored and never seen by a person.
A note on what GynoShift is
GynoShift is an educational companion, not a medical service. Nothing in the
app — including the photo check — is a diagnosis or medical advice. A doctor
who examines you is the definitive answer.
Company
GynoShift is made by Kaniki Pty Ltd, Menlyn Maine, Pretoria,
South Africa.